It would appear I’m not the only one relying on free wifi at the library thanks to the Optus outage… /f1b2GqY3ux- Andrew Macfarlane November 7, 2023 People have been spotted grouping around cafes and libraries, making use of free wifi. This has affected the workdays of many, with the Miles Franklin award-winning novelist Jennifer Down posting to X: “Can’t authenticate my work logins … because of the Optus outage, so I’m just sitting around.” The outage also appears to be hitting services that rely on text message-based two-factor authentication for security of logins. A caller to ABC in Sydney said she had been alerted to the outage because her wifi-connected automated cat feeder didn’t work and her pet woke her up. Most people will first notice the problem when their phone can’t make a call or can’t access a webpage. Sign up for Guardian Australia’s free morning and afternoon email newsletters for your daily news roundup

It has left hospitals unable to be contacted, as well as call centres and payment services that rely on mobile or internet coverage to process sales.

While the outage has left customers unable to make calls or access the internet, it has also resulted in the trains in Victoria temporarily shutting down due to what Guardian Australia understands was a signalling system that relied on the Optus network.

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